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Privacy Policy

At Cooka’s Cookies we respect your privacy & thank you for the trust you place in us

In this Privacy Policy, we explain who we are, the purposes for which we process your data, how it will be processed, who we may share it with, and the period for which we store it, as well as how you can contact us and exercise your rights.

Your data will be processed by Cooka’s World – Pet Services, Lda. that will be responsible for the data process of your personal data, as defined in the General Regulation on Data Protection (“GDPR”).

If you have any questions regarding the processing of your personal data, please contact us using at:



Why do we need your information?

Cooka’s World – Pet Services, Lda. will use your personal data for the following purposes:


Client Management

Cooka’s Cookies is a bakery for dogs and also handcrafts accessories for pets, which are sold through this online store.

The process of Cooka’s Cookies for your data to comply with the sale and purchase agreement or service provision agreement you entered into with Cooka’s Cookies, or to carry out pre-contractual diligences upon your request.

Your data will be erased for this purpose for 2 years of inactivity.



Cooka’s Cookies may use your data to send you promotional information on products and services.

Your data will only be used for this purpose upon your consent, during the acquisition of the product. If you agree, you will receive marketing communications (such as information on current promotions, new collections or Cooka’s activities and news) by email.

Cooka’s Cookies may also share your data with third parties that manage social media, such as: Facebook, Instagram, Twitter, Pinterest, to carry out social media marketing campaigns.

​You may revoke your consent to use your personal data for direct marketing purposes at any time by simply contacting:

Your data will be stored for this purpose. Your data will be erased for this purpose for 2 years of inactivity.



Cooka’s Cookies creates profiles based on purchase-related information.

Whenever you make a purchase, Cooka’s Cookies registers your: name, email, pet info, VAT, data about products purchased, amounts paid, date and time, as well as the receiving address and other data about the purchase process.

This information is analyzed to identify your consumer profile. This analysis allows Cooka’s Cookies to send you personalized information tailored to your profile. Cooka’s Cookies may use statistical information related with customer profiles to improve its offer and plan its communications.


Contest management

Cooka’s Cookies occasionally will hold contests. Personal data is processed with the purpose of managing customer participation, and, consequently, for the performance of the agreement concluded between you and Cooka’s Cookies. (Its rules being included in the respective contest regulations.)

Your data will only be stored for this purpose during the time necessary for the management of the contest.


Security measures

We take appropriate security measures in order to minimize the risk of destruction or loss – even accidental – of the data, unauthorized access or treatment not allowed or not in accordance with the collection purposes indicated in our Privacy Policy. However Cooka’s Cookies cannot guarantee its users that the measures taken for the safety of the site and data transmission and information on the site, limit or exclude any risk of access permitted or dispersion of data from the relevance of the devices. Cooka’s wants to make sure that your computer is equipped with appropriate software for the protection of data transmission on the network, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has taken appropriate measures to security of network data transmission (such as firewalls and spam filters).

Links to other Web Sites

Our site contains links to other websites which may have no connection with us. Cooka’s Cookies does not control or monitor such web sites or their content. Therefore, it cannot be held responsible for the content of such sites and the rules they apply with regard to the privacy and processing of your personal data during its navigation operations. Therefore, we ask you to pay attention when you connect to these sites via links on our website and read their terms of use and privacy policies.

Our Privacy Policy does not apply to third party websites.

Our site provides links to these sites exclusively to help its users in research and navigation and to allow links to other sites on the Internet. Such links do not imply any recommendation or report Cooka’s Cookies for accessing and browsing these sites, or any guarantee of their contents, services or goods provided by them and sold to Internet users.


Will my information be shared with others?


Your personal information may be shared with:

Third party providers of Cooka’s Cookies services.

​Your data will only be processed within the European Union.


What are my rights?

You may request from us, at any time:


You may be asked to provide proof of your identity to ensure that personal data is only shared with its owner.

You must keep in mind that, in certain cases (due to legal requirements, for example), your request might not be immediately met.

At any rate, you will be informed of all the measures taken, within the maximum period of one month, from the moment your request is made.

You also have the right to present a complaint to the National Data Protection Authority.


Access rights

The owner of personal data has the right to obtain confirmation from Cooka’s Cookies on whether their data are being used or not. If so, they can access their personal data and information as specified in the law.


Right to rectification

The owner of personal data has the right to demand from Cooka’s Cookies, without unjustified delay, the rectification of inaccurate or incomplete personal data.


Right of erasure of data (“right to be forgotten”)

The owner of personal data has the right to obtain from Cooka’s Cookies the erasure/deletion of their data, without unjustified delay, and Cooka’s Cookies must erase personal data when one of the following ground applies:

a) The personal data is no longer necessary for the purposes it was collected or processed for;

b) The owner of the personal data withdraws his/her consent regarding the data processing (when processing depends on consent) and there is no other legal ground for the processing;

c) The owner of personal data is against to the processing of its personal data and there are no overriding legitimate grounds for the data processing.


Right to restriction of data processing

The owner of personal data has the right to obtain from Cooka’s Cookies restriction of processing if, namely, one of the following grounds applies:

a) Contest the accuracy of personal data, during a period that enables Cooka’s Cookies to verify its accuracy;

b) The data processing is unlawful and the owner of personal data opposes to have his/her data erased, requesting the restriction of use instead;

c) Cooka’s Cookies no longer needs the personal data for the purposes of processing, but the data is required by the data subject for the establishment, exercise or defense of legal claims;

d) The owner of personal data opposes to the processing, unless the controllers legitimate grounds override those of the data subject.


Right to data portability

If the processing depends upon the consent of the owner of personal data, and that consent has been given automatically, the owner of personal data shall have the right to receive the personal data that he/she provided to Cooka’s Cookies in a structured, commonly-used and machine-readable format.

Right to object

Where data is processed for the purposes of 1) the legitimate interests pursued by Cooka’s Cookies; or 2) direct marketing; or 3) profiling; the data subject may, at any time, object to the processing of his/her personal data.


Can I withdraw my consent later on?

If the consent is legally required for the processing of personal data, the owner of personal data has the right to withdraw his/her consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal. Also, the consent withdrawal does not affect the lawfulness of the processing of the same data based on another ground – p. eg., if it is based on a legal obligation or to perform a contract.

If you wish to withdraw your consent, you may contact us at:



How does Cooka’s Cookies use cookies and similar technology?


Please check our Cookies Policy.


Have a question?

If you have any doubts regarding the processing of your personal data, or if you wish to exercise any of your rights, please contact us at:


Changes and updates to the Privacy Policy:


Cooka’s Cookies may amend or simply update all or part of this site Privacy Policy, in consideration of the change in laws or regulations that govern this matter and protect your rights. Changes and updates to the Privacy Policy will be binding once posted on the website. Please be sure to regularly access this section to verify the publication of the most recent and updated Privacy Policy.


Applicable law

Act on the Protection of Personal Data

Act n.º 67/98, of 26 October, which transposes to the Portuguese Law Directive 95/46 / EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and the free movement of such data, in the most recent version updated by Law no. 103/2015 of 24 August. in the latest version updated by Act n.º 103/2015, of 24 August.

General Data Protection Regulation

General Data Protection Regulation which transposes to the Portuguese Law Directive 2016/680 of the European Parliament and of the Council of 27 April 2016.


Last update: November 2018
"a dog is the only thing on earth that loves you more than he loves himself"
Josh Billings
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100% Natural
Recipes Created
With Vets

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