Your data will be processed by Cooka’s World – Pet Services, Lda. that will be responsible for the data process of your personal data, as defined in the General Regulation on Data Protection (“GDPR”).
If you have any questions regarding the processing of your personal data, please contact us using at: [email protected]
Why do we need your information?
Cooka’s World – Pet Services, Lda. will use your personal data for the following purposes:
Cooka’s Cookies is a bakery for dogs and also handcrafts accessories for pets, which are sold through this online store.
The process of Cooka’s Cookies for your data to comply with the sale and purchase agreement or service provision agreement you entered into with Cooka’s Cookies, or to carry out pre-contractual diligences upon your request.
Your data will be erased for this purpose for 2 years of inactivity.
Cooka’s Cookies may use your data to send you promotional information on products and services.
Your data will only be used for this purpose upon your consent, during the acquisition of the product. If you agree, you will receive marketing communications (such as information on current promotions, new collections or Cooka’s activities and news) by email.
Cooka’s Cookies may also share your data with third parties that manage social media, such as: Facebook, Instagram, Twitter, Pinterest, to carry out social media marketing campaigns.
You may revoke your consent to use your personal data for direct marketing purposes at any time by simply contacting: [email protected]
Your data will be stored for this purpose. Your data will be erased for this purpose for 2 years of inactivity.
Cooka’s Cookies creates profiles based on purchase-related information.
Whenever you make a purchase, Cooka’s Cookies registers your: name, email, pet info, VAT, data about products purchased, amounts paid, date and time, as well as the receiving address and other data about the purchase process.
This information is analyzed to identify your consumer profile. This analysis allows Cooka’s Cookies to send you personalized information tailored to your profile. Cooka’s Cookies may use statistical information related with customer profiles to improve its offer and plan its communications.
Cooka’s Cookies occasionally will hold contests. Personal data is processed with the purpose of managing customer participation, and, consequently, for the performance of the agreement concluded between you and Cooka’s Cookies. (Its rules being included in the respective contest regulations.)
Your data will only be stored for this purpose during the time necessary for the management of the contest.
Links to other Web Sites
Our site provides links to these sites exclusively to help its users in research and navigation and to allow links to other sites on the Internet. Such links do not imply any recommendation or report Cooka’s Cookies for accessing and browsing these sites, or any guarantee of their contents, services or goods provided by them and sold to Internet users.
Will my information be shared with others?
Your personal information may be shared with:
Third party providers of Cooka’s Cookies services.
Your data will only be processed within the European Union.
What are my rights?
You may request from us, at any time:
- Access to all the personal data concerning you;
- The rectification of inaccurate or incomplete personal data that concerns you;
- The deletion or restriction of processing of your personal data;
- If the processing depends on your consent or agreement, and it was given automatically, you have the right to have your previously supplied personal information sent to you in a structured, commonly used and computer-readable form.
- Your requests will be handled with full attention, to ensure the effectiveness of your rights.
You may be asked to provide proof of your identity to ensure that personal data is only shared with its owner.
You must keep in mind that, in certain cases (due to legal requirements, for example), your request might not be immediately met.
At any rate, you will be informed of all the measures taken, within the maximum period of one month, from the moment your request is made.
You also have the right to present a complaint to the National Data Protection Authority.
The owner of personal data has the right to obtain confirmation from Cooka’s Cookies on whether their data are being used or not. If so, they can access their personal data and information as specified in the law.
Right to rectification
The owner of personal data has the right to demand from Cooka’s Cookies, without unjustified delay, the rectification of inaccurate or incomplete personal data.
Right of erasure of data (“right to be forgotten”)
The owner of personal data has the right to obtain from Cooka’s Cookies the erasure/deletion of their data, without unjustified delay, and Cooka’s Cookies must erase personal data when one of the following ground applies:
a) The personal data is no longer necessary for the purposes it was collected or processed for;
b) The owner of the personal data withdraws his/her consent regarding the data processing (when processing depends on consent) and there is no other legal ground for the processing;
c) The owner of personal data is against to the processing of its personal data and there are no overriding legitimate grounds for the data processing.
Right to restriction of data processing
The owner of personal data has the right to obtain from Cooka’s Cookies restriction of processing if, namely, one of the following grounds applies:
a) Contest the accuracy of personal data, during a period that enables Cooka’s Cookies to verify its accuracy;
b) The data processing is unlawful and the owner of personal data opposes to have his/her data erased, requesting the restriction of use instead;
c) Cooka’s Cookies no longer needs the personal data for the purposes of processing, but the data is required by the data subject for the establishment, exercise or defense of legal claims;
d) The owner of personal data opposes to the processing, unless the controllers legitimate grounds override those of the data subject.
Right to data portability
If the processing depends upon the consent of the owner of personal data, and that consent has been given automatically, the owner of personal data shall have the right to receive the personal data that he/she provided to Cooka’s Cookies in a structured, commonly-used and machine-readable format.
Right to object
Where data is processed for the purposes of 1) the legitimate interests pursued by Cooka’s Cookies; or 2) direct marketing; or 3) profiling; the data subject may, at any time, object to the processing of his/her personal data.
Can I withdraw my consent later on?
If the consent is legally required for the processing of personal data, the owner of personal data has the right to withdraw his/her consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal. Also, the consent withdrawal does not affect the lawfulness of the processing of the same data based on another ground – p. eg., if it is based on a legal obligation or to perform a contract.
If you wish to withdraw your consent, you may contact us at: [email protected]
Please check our Cookies Policy.
Have a question?
If you have any doubts regarding the processing of your personal data, or if you wish to exercise any of your rights, please contact us at: [email protected]
Act on the Protection of Personal Data
Act n.º 67/98, of 26 October, which transposes to the Portuguese Law Directive 95/46 / EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and the free movement of such data, in the most recent version updated by Law no. 103/2015 of 24 August. in the latest version updated by Act n.º 103/2015, of 24 August.
General Data Protection Regulation
General Data Protection Regulation which transposes to the Portuguese Law Directive 2016/680 of the European Parliament and of the Council of 27 April 2016.
Last update: November 2018